Zapp also has a photo tutorial on this site that shows how to get this image to the right dimensions (1920x1920px) and file size (under 1.8M), by using PhotoShop or another newer Adobe program. It is amazingly easy, and the tutorial is very clear with its instructions. Frustrated after trying to figure out how to do it on my own, after viewing the tutorial (which took about 5 minutes), I was able to prepare a photo in a matter of minutes. Hope this helps.