How time flies! We hope this first half of 2017 has been as creative and productive for you as it’s been for our ZAPP team! We’ve got plenty of exciting news to share with you, so read on to learn what’s been happening in ZAPPland…


– SAVE THE DATE –
Join us in the Sunshine State!

We are excited to announce the next Arts Festival Conference will be taking place February 15-16, in Boca Raton, Florida. 

We know your time is valuable and that time away from selling your work at festivals or creating in the studio is hard to come by. So this year, along with a change in scenery, we’re trying to bring the event closer to you!

We’ve got plenty of topics to cover that will be useful to you as an artist in the art fair industry, plus you’ll have valuable opportunities to connect with show directors and other artists.

WANT TO ATTEND?
Sign up for our conference mailing list and be among the first to know when we open registration this fall!

IN CASE YOU MISSED IT
We had a great turnout for our 2016 Art Festival Conference in Houston! Among other things, highlights from the last conference included:


MEET OUR NEWEST TEAM MEMBERS
We added some fresh faces to our ZAPP team! Join us in welcoming Ben Brittain andSummer Shetenhelm, our newest customer service associates. They’ll be answering your ZAPP inquiries. Also, join us in welcoming Lauren Wilson, our new ZAPP finance associate.

BEN
Brittain has previous experience in both customer support and software training. He developed strong client-relation skills while working for the Arizona-based software company Appointment-Plus. Brittain earned his bachelor’s degree in philosophy from Fort Lewis College in Durango, Colorado. Away from work, Brittain enjoys cooking, attending local pub trivia, and playing music.

SUMMER SHETENHELM
Shetenhelm’s background is in international education and nonprofit customer service. When out of the office, you can usually find her climbing,hiking, making art, or traveling. She holds a bachelor’s degree in English and is currently working on her master’s degree in library and information science.


LAUREN WILSON
After graduating from Davidson College with a bachelor’s degree in art history, Wilson began working in finance and business management. Her previous work has been largely environmental-based, so she is excited to be back in the arts world. Beyond WESTAF, Wilson is a voracious reader, constant First Friday Arts Walk attendee, and is working on her goal of conquering all of Colorado’s 14ers.


ARTIST SUPPORT
Available M-F, 8:30 a.m. – 5:00 p.m Mountain Time
contactzapp@westaf.org
888.562.7232


NEW FEATURES AND FIXES

EVENT SOCIAL MEDIA ADDITIONS
Event application pages will display social media icons that take you to those pages if administrators have linked to them.
Screen Shot 2017-03-30 at 9.23.54 AM

REQUIRED INFORMATION FOR “CONTACT EVENT” MESSAGES
If you need to contact show administrators directly, you’re able to do so by navigating to the top right of their event application page and clicking “CONTACT EVENT” to send them an email. Now you’ll be prompted to include the reply-to phone number and email address you’d like show staff to respond to.
Screen Shot 2017-03-29 at 12.53.03 PM
EMAIL REMINDER TO LOG IN BEFORE ACCOUNT IS AUTO-DISABLED
If you have not logged into your account for 24 months, the account is auto-disabled. Now, you’ll receive a warning email one month prior to the account being disabled. The email will include the date on which the account will be disabled, as well as a prompt to log in if you wish to keep that account active.

The reminder email will look like this:

Example Disable Email

FOLLOW US!   
We post and tweet articles, business tips, and ZAPP updates— don’t miss out!


Don’t forget to join our mailing list to learn more about the 2018 ZAPP Arts Festival Conference!Happy Summer,

– ZAPP team